1. Who we are
Blades is operated by Tahmid Azam, trading as Blades Rowing, in the United Kingdom. In these terms, “we”, “us” and “our” mean Tahmid Azam. Our contact address is Emmanuel College, St Andrew’s St, Cambridge, CB2 3AP, United Kingdom. You can contact us at [email protected]. Blades helps rowing clubs manage members, availability, crews, lineups, sessions, equipment bookings and coaching feedback. These terms apply to the Blades application and the services we agree to provide with it.2. Who these terms apply to
A “club customer” is the club identified in our written order confirmation as purchasing access. A “member” is an individual who uses Blades through a club. “You” means the club customer or member, as appropriate. Payment obligations apply to the club customer, not to members simply because they have an account. We contract with clubs, not with individuals buying for themselves. The order confirmation must identify the contracting club and, where the club is an unincorporated association, the committee or officers who accept on its behalf. If you accept these terms for a club, you confirm that you are authorised to do so and that you are not purchasing as a consumer. Tell us before you accept if you are unsure, and we will confirm the arrangement in writing rather than proceed. The club customer’s agreement begins when its authorised representative accepts these terms and our order confirmation in writing, including by email. The order confirmation identifies the customer, plan, price, service period and any agreed limits. A member accepts these terms by signing in. The sign-in page says so and links these terms and our privacy policy before you enter your credentials, so you can read both before you continue. An organiser importing someone’s details does not accept these terms on that person’s behalf, and we do not treat an imported record as acceptance. Nobody is bound by these terms until they sign in for themselves. Our data processing agreement forms part of these terms and applies whenever we process personal information on a club’s behalf. The club customer accepts it when it accepts these terms, and does not need to sign it separately. An order confirmation takes priority over these terms only where it expressly identifies a different arrangement. The data processing agreement takes priority on personal-data processing matters. Neither document removes rights that the law does not allow us to exclude.3. Age and accounts
You must be at least 18 years old to use Blades. Clubs must not create accounts for, invite or upload member records about anyone under 18. Contact us if you believe an account or record relates to someone under 18. We may suspend or remove any account or record that we reasonably believe relates to a person under 18, without liability to the club customer for doing so. The club is responsible for confirming that everyone it adds meets the age requirement. We do not collect dates of birth, so we cannot verify ages ourselves. Access is arranged through a club. Keep your account information accurate and use only accounts and club areas you are authorised to access. Keep your email account, sign-in codes and passkeys secure. Do not share your sign-in credentials or let someone else use your account. Tell us promptly if you suspect unauthorised access. You are responsible for activity carried out through your account. Club organisers must keep administrative permissions appropriate, arrange access changes when committee roles change and tell us when access needs to be removed and they cannot remove it themselves.4. Adding members to your club
Before adding someone to Blades, whether one at a time or by importing a list, the club must have that person’s permission to create an account in their name, and a lawful basis for giving us their details. Uploading a squad list you hold for another purpose is not, by itself, permission. We do not contact people to tell them a club has created their record. Giving members these terms and our privacy policy, and explaining what the club will use Blades for, is the club’s responsibility, and the club must do it before or when it adds them. The first email we send a member is the sign-in code they ask for themselves, and it links to our privacy policy. Organisers can check whether an email address already has a Blades account, so that adding an existing member links their account instead of creating a duplicate. That check confirms only whether an account exists. It does not disclose the person’s profile, clubs or rowing information.5. What Blades provides
We give you permission to use Blades for your club’s activities during your agreed access period, subject to these terms and your plan. You may use the features included in that plan and connect supported personal calendar subscriptions. We will provide the service with reasonable care and skill. We do not promise uninterrupted access or that the service will be free of every error. Maintenance, faults and external service interruptions can affect availability. We will take reasonable steps to resolve problems and give advance notice of planned disruption where practicable. Unless we agree otherwise in writing, the service does not include a guaranteed uptime level or support response time. Contact us by email for support. Keep a separate means of communicating urgent changes to your crew. We may offer a feature as a trial, preview or beta. We will label it as such. Those features are provided as they are, we may withdraw or change them at any time, and the commitments in this section do not apply to them.6. Free trials
We may offer a club a free trial of an agreed length. Our current offer is three months, and we will confirm the length, the features included and the start and end dates in writing before the trial begins. The offer is available to new clubs until we withdraw it, and we may change or withdraw it at any time for clubs that have not yet started a trial. Withdrawing the offer never shortens a trial already agreed. Nothing is payable during a trial, and no payment details are required. We will not ask for a card, and Blades has no in-app checkout. A trial does not convert into a paid plan. It ends on its agreed end date, and paid access begins only if the club customer agrees a plan and price with us in writing before then. We will remind the club at least 14 days before a trial ends. If no plan is agreed, access ends and section 13 governs your right to request a copy of your club data. One trial applies per club. We may decline a further trial for a club that has already had one.7. Rowing and equipment safety
Blades is a planning tool. It does not supervise outings, inspect equipment, assess fitness to row or approve a session as safe or permitted. The club and the people responsible for an outing must check conditions, river restrictions, local rules, equipment condition, participant competence, supervision and any required permissions or insurance. A saved booking does not establish permission to use equipment or confirm its suitability. The club is responsible for complying with the safety requirements of its national governing body and any club, college or navigation authority rules that apply to it, and for holding the insurance appropriate to its activities. Using Blades does not change those obligations and is not a substitute for any of them. River events, lighting times, eligibility warnings and other planning information may be incomplete or out of date. An absence of warnings does not establish that an outing is safe or allowed. Check current official notices and your club’s requirements before going out. Organisers must check assignments and session details before relying on them. Calendar apps may refresh subscription feeds slowly. Members should check the current plan in Blades and follow their club’s arrangements for last-minute changes. These responsibilities do not exclude our liability for our own breach of contract or negligence. Section 15 explains our liability.8. Fees, invoices and renewal
We arrange paid access by invoice. Before the club customer commits, we will confirm the plan, total price, currency, any applicable tax, billing period and service start date in writing. Monthly and annual plans refer to the service period purchased. We are not currently registered for VAT, so our prices exclude VAT and we do not charge it. If we become registered, we will tell the club customer, and VAT will be added only to service periods agreed after that date. Invoices are due within 30 calendar days of the invoice date. If you believe an invoice is wrong, tell us promptly with the reason. We will investigate and will not suspend access for a genuinely disputed amount while you cooperate in resolving it. Any undisputed amount remains due. We may charge interest and fixed recovery costs on an overdue undisputed invoice at the rates set by the Late Payment of Commercial Debts (Interest) Act 1998. We will contact the club customer about an overdue invoice before doing so. Where pricing depends on club size or college funding, the customer must provide accurate information. We will agree any resulting plan or price change in writing before it takes effect. We will not impose retrospective charges for exceeding a plan limit without a prior agreement covering those charges. Plans do not renew automatically. We will agree each renewal and its price with the club customer in writing. Without a renewal agreement, paid access ends at the end of the agreed service period. Price changes apply only to a new period or another change the customer expressly accepts.9. Cancellation and refunds
The club customer can cancel by emailing us. Cancellation takes effect at the end of the current paid service period, and access continues until then. There is no cancellation fee. We do not provide a partial refund because a customer changes its mind or stops using the service during a period it has paid for. If we end a paid service early for reasons other than the customer’s material breach, we will refund prepaid fees for the unused period. If we materially breach our agreement and do not put it right within 14 days after receiving written notice, the customer may end the affected service and receive a refund for its unused prepaid period. The customer may end it immediately if the breach cannot reasonably be remedied. These remedies do not remove other rights available by law.10. Acceptable use
You must not use Blades to:- Break the law, infringe someone else’s rights or upload information you have no right to share.
- Harass, threaten or unlawfully discriminate against anyone, including through coaching feedback.
- Access another person’s account or club data without permission, or bypass access controls or agreed limits.
- Distribute malware, deliberately disrupt the service or perform intrusive security testing without our written permission.
- Collect or disclose members’ personal information for purposes unrelated to authorised club activities.
11. Your content and personal information
You and the relevant rights holders keep your rights in the information and content you provide. These terms do not transfer ownership of club records, session plans or coaching feedback to us. You give us permission to host, copy, process and display that content only as necessary to provide, secure and support Blades, follow lawful instructions and meet legal obligations. We may use service providers for those purposes, subject to appropriate contractual restrictions. This permission does not authorise us to publish private club content or use it in advertising. We may produce and use statistics about how Blades is used, provided they are aggregated and anonymous and cannot identify a club, a member or any individual’s records. We will not present club content as an example without the permission described in section 12. If you send us a suggestion or feature request, we may use it to improve Blades without owing you payment or attribution. This does not give us any rights in your club’s records or content. Clubs must have a lawful basis for uploading and using member information, give members the required privacy information as described in section 4, and respect access and deletion rights. Only enter information needed for the relevant club activity. Do not use profile or feedback fields for unnecessary sensitive information. Clubs must meet any additional legal conditions when handling such information. Information is available to people with the relevant access within Blades. For example, organisers can manage club records and view coaching feedback, while individual feedback is restricted in the ordinary member view. Our privacy policy explains the personal information we process and individuals’ rights. Where we process personal information on a club customer’s behalf, our data processing agreement governs that processing, including security, subprocessors, international transfers, assistance with members’ rights, and deletion or return of club data. Contact us about your account or personal information. We may need to verify your identity or work with the relevant club to handle the request. Leaving a club does not automatically require deletion of every record that the club may lawfully retain.12. Our software and branding
We and our licensors retain the rights in the Blades software, design and branding. Your permission to use the service does not transfer those rights. Do not resell access to Blades, or copy, adapt or decompile our software, except where we agree in writing or the law gives you that right. Third-party and open-source components remain subject to their applicable licences. We will obtain permission before using your club’s name, logo, testimonial or private screenshots in marketing.13. Suspension, closure and data access
We may restrict access where reasonably necessary to address a security threat, unlawful activity, a material breach of these terms or a legal requirement. We will limit the restriction to what is needed and explain the reason where legally and practically possible. A material breach is a breach that has a serious effect on the other party’s benefit under the agreement, or a repeated breach that continues after we have asked for it to stop. For a breach that can be corrected, we will give written notice and at least 14 days to put it right before suspending or ending access. This includes overdue, undisputed invoices. We may act immediately only where delay would risk harm, compromise security or break the law. Contact us if you believe a restriction is mistaken. We may end the service for a material breach that remains unresolved after that notice, or immediately for a serious breach that cannot be remedied. If we permanently discontinue Blades for other reasons, we will give at least 30 days’ notice and refund the unused portion of prepaid fees. Members may stop using Blades at any time and contact us to request account closure. Ending one member’s access does not cancel the club’s agreement. Before a club’s access ends, contact us to arrange a copy of the club data it is entitled to receive. We will provide reasonable assistance and, unless law or an urgent security issue prevents it, allow at least 30 days after closure to request that copy. This is a manual process and does not promise a self-service export feature or continued application access. We will not withhold a club’s data, or refuse a copy of it, because of an unpaid or disputed invoice. Access to the application and the right to a copy of your data are separate, and a commercial dispute does not suspend the second. Personal-data requests remain subject to applicable legal rights and deadlines. Retention, deletion and any return of personal information must follow the applicable privacy notice, agreed data-processing terms and legal requirements. We do not promise indefinite storage after access ends.14. Your responsibility to us
The club customer will compensate us for losses, costs and reasonable legal fees we incur from a third-party claim, or an investigation or penalty by a regulator, that arises from:- Content the club or its members upload to Blades, where the claim is that the content infringes someone’s rights or should not have been shared.
- The club’s failure to have permission or a lawful basis for the member details it gives us, or its failure to provide the privacy information described in section 4.
- The club’s breach of section 10.